Important information and who we are
EU law requires organisations that are based outside of the EEA that Process Personal Information of EU citizens to have an EU Representative. The EU Representative of Argus Group Companies that are based outside of the EEA is Argus Media Germany GmbH.
UK law requires organisations that are based outside of the UK that Process Personal Information of UK citizens to have a UK Representative. The UK Representative of Argus Group Companies that are based outside of the UK is Argus Media Limited.
If you live in the EU, you have the right to lodge a complaint with a supervisory authority, e.g. with the data protection authority responsible for your place of residence, your place of work or the location of a data breach.
If you live outside the EU, your country’s data protection law may also grant you this right. A list of national data protection authorities can be found here.
Last Updated: This data protection declaration was last updated on 9 September 2021.
The Argus Group recognizes the fundamental importance of privacy, security and data protection for our customers and partners worldwide. As a global organization with legal entities, business processes, management structures and technical systems that cross international borders, the Argus Group endeavors to protect Personal Information across all operational processes and to apply uniform, strict guidelines and procedures.
Where we get your Personal Information
We collect Personal Information:
- through our websites, our mobile device or desktop applications, our program add-ins, or any other Argus tool or delivery platform through which we make our content available (the “Argus Content Platforms”, below); when you interact with us through social media websites and other websites and apps;
- as a result of your subscribing to or contracting for our services;
- as a result of your attendance at our conferences, webinars and other events, or at events not organised by us where you interact with our staff;
- when you communicate with our staff, including, for example, through instant messaging applications and email;
- when you visit our premises and your Personal Information is recorded for building security purposes; and/or
- through our own research, through our partnerships and from third parties that provide it to us (e.g., your employer, where appropriate in the context of providing services; credit reference agencies to the extent necessary to detect and prevent fraud; law enforcement authorities to the extent necessary to investigate actual or suspected criminal activity).
Types of Personal Information Processed by us and Retention period
The categories of Personal Information we Process are as follows:
- personal and business contact information, such as name, address, telephone number and email address;
- business contact data such as your employer’s name, your employer’s address, your role, your business telephone number and your business email address;
- financial information, such as your credit/debit card number or other billing information;
- information necessary for providing services to you, such as user IDs and passwords, product and service preferences and contact preferences;
- geo-location data such as your IP address or physical location;
- details of the services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those services and to respond to your enquiries;
- any additional information relating to you that you provide to us directly through Argus Content Platforms; and
- information you provide to us through our customer surveys.
More information about the types of Personal Information we Process and the retention period that we will keep it may be found below.
Grounds on which we Process your Personal Information
We will only Process your Personal Information in a fair, lawful and transparent manner. The purposes for which we Process Personal Information and our legal basis for Processing may be found below.
More information about the categories of Personal Information we collect and the period of time that we will keep it may be found below.
International transfer of Personal Information
We are an international group and your Personal Information may be stored and Processed in any country where we have operations or in which we engage service providers. Where we transfer your Personal Information from the European Economic Area (EEA) to recipients located outside the EEA who are not in Adequate Jurisdictions, we do so on the basis of Standard Contractual Clauses.
Your Personal Information will only be shared with third parties (including our group companies) that have committed to maintain strict organisational and technical measures to protect your Personal Information.
How we protect your Personal Information
Who we share your Personal Information with
- Service providers and partners. We retain service providers and partners to manage or support certain aspects of our business operations on our behalf. These service providers may be located in the EEA, US or in other locations and may provide services such as service delivery, report personalisation, advertising and marketing activities (including digital and personalised advertising), IT services, email service providers, data hosting, and management or support of our websites. Our service providers are required to safeguard any Personal Information they receive from us and are prohibited from using the Personal Information for any purpose other than to perform the services as instructed by us. We may also share your Personal Information with accountants, auditors, lawyers and other outside professional advisers to Argus Media, subject to binding contractual obligations of confidentiality. We also take steps to provide adequate protection for any transfers of your Personal Information in accordance with applicable law.
- Business Transactions. As we develop our business, we may sell, buy, merge or partner with other companies or businesses, or sell some or all of our assets. In such transactions, user information may be among the transferred assets or the assets disclosed in connection with the due diligence for any such transaction.
This section sets out the legal rights you may have, subject to applicable law, in respect of your Personal Information that we Process.
- Right to object
You have the right to object to the Processing of your Personal Information where we have exercised the right to Process on the grounds of our legitimate interest.
Marketing emails you receive from us include an unsubscribe instruction (usually found at the bottom of the email) that you may use to stop receiving future marketing-related emails.
- Right to withdraw your consent
Where you have given us your consent to Process your Personal Information and we use this as the only basis to Process your Personal Information, you may withdraw your consent at any time.
For example, you may withdraw your consent from marketing emails by unsubscribing using the unsubscribe link usually found at the bottom of the email. Please note that we may be unable to provide you with the full benefit of our Sites, or services, if you choose to withdraw your consent.
- Correction of errors in information
- Right to erasure
If you request us to do so and there is no valid reason for us to retain it, we will erase your Personal Information without undue delay.
- Right to restriction
You are entitled to seek the restriction of Processing if there is a disagreement between us as to whether the right of erasure applies. You may seek this right:
- for the time needed to verify whether information is accurate if you have contested its accuracy; or
- where you feel that we no longer need the data but you do for the purposes of a legal claim; or
- you have objected to the Processing but we seek to establish that we have compelling legitimate grounds for overriding your objection.
Where this right applies we will temporarily remove the data from our systems so as to avoid further Processing and we will flag the restricted data in a way that makes it clear that Processing is restricted.
- Right to object to profiling
You may object to our Processing of your Personal Information where we:
- predict your service preferences, for example, by monitoring your browsing behaviour when you visit Argus Content Platforms; or
- rely on automated decisions that have legal consequences or significantly affect you.
- Right to data portability
Where we Process your Personal Information by automated means and the Processing is either based on your consent or a contract with you, you can request that we transfer your Personal Information in a commonly used machine-readable form to a third-party system.
We are not responsible if the Processing systems are incompatible such that your Personal Information cannot be read by the third-party system.
- Right to make a complaint
We are headquartered in London, UK. If you live in the EU, you have the right to raise a complaint with the UK Information Commissioner’s Office (ICO) or with the Supervisory Authority in the EU country in which you feel that your rights were infringed.
ICO contact details may be found at this link: https://ico.org.uk/
If you live outside of the EU, privacy laws in your country may also you give this right.
A list of national data protection authorities can be found here.
- Access to your Personal Information
How long will we keep your Personal Information?
We will only retain your Personal Information for as long as is necessary to fulfil the purposes for which it is collected. This may vary according to the nature of your relationship with us. Details of the period for which we will hold your Personal Information may be found below.
- “Adequate Jurisdiction” means a jurisdiction that has been formally designated by the European Commission as providing an adequate level of protection for Personal Information.
- “Controller” means the entity that decides how and why Personal Information is Processed. In many jurisdictions, the Controller has primary responsibility for complying with applicable data protection laws.
- “EEA” means the European Economic Area.
- “EU” means the European Union.
- “Personal Information” is any information that personally identifies you or from which an individual is identified or identifiable. This may include your name, address, telephone number, email address and profession or occupation.
- “Process”, “Processing” or “Processed” means anything that is done with any Personal Information, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
- “Processor” means any person or entity that Processes Personal Information on behalf of the Controller (other than employees of the Controller).
- “Standard Contractual Clauses” means template transfer clauses adopted by the European Commission or adopted by a Supervisory Authority and approved by the European Commission.
- “Site” means any website(s) operated, or maintained, by us or on our behalf.
- “Supervisory Authority” means an independent public authority that is legally tasked with overseeing compliance with applicable data protection laws.
Argus Content Platforms, Cookies and DRM Tools
We use the following cookies on this website (https://oleochemanalytics.com/):
|We use a compliance cookie to tell us whether or not you have accepted cookies on this website.||1 Year|
|Stores a history of your use of this website on your device.||Persistent|
|Stores the details of pages visited and you activity on this website for the current session only.||User Session|
|Stores selections made on Market Price Charts until the page is closed or refreshed.||Page Session|
|Records the use by visitors to this website of Market Price charts.||Persistent|
|Records the use by visitors to this website of Market Price charts during the current session.||User Session|
For example, if you visit our Sites, use our Apps or access Argus information pursuant to an agreement between Argus and you/your employer (“Licensed Materials”), we (or third parties on our behalf) may collect certain information using “DRM Tools”.
DRM Tools are the products, services and processes that Argus uses to identify how you use our Sites, our Apps and/or the Licensed Materials. These DRM Tools allow us to collect, monitor, manage, analyse, record and store data about such use.
You can learn more about cookies, including how to see which cookies were created on your device and how to manage or delete them using different types of browsers, at: www.allaboutcookies.org. You can also enable, disable or delete cookies at web browser level. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” options).
Disabling a cookie or category of cookies does not delete the cookie from your browser; you will need to do this manually in your browser.
2. Does Argus use any other tools that are similar to the cookies detailed above?
The DRM Tools that Argus uses include Bing Webmaster Tools and tools provided by third parties that log server-side events. The information collected using these tools is similar to that collected using Google Analytics and comprises:
a) the times and dates on which and the geographical location from which you access the Sites and/or the Apps;
b) which pages you have visited;
c) which products, services and resources you have used; and
d) information about the device you use to access our Websites and Apps, including your IP address, which internet browser you are using and your operating system.
The logging of server-side events is integral to the functionality of certain parts of our Websites and Apps. It is, therefore, not possible to disable all of these tools by changing browser settings. If you do not agree to your information being collected in this way, please contact us (see above for contact details).
3. Google’s AdWords services
We also use Google’s AdWords “conversion tracker”, which uses a cookie to help us understand how people who click on our Google advertisements interact with our Websites. This tracking cookie is set on your browser when you click on a Google advertisement. AdWord’s cookies are time limited (and expire within 90 days). Please refer to the advertising page on the Privacy & Terms section of Google’s website www.google.com/policies/technologies/ads/ for more information about conversion tracking and opting out.
4. Third-party remarketing services
5. Social media
Types of Personal Information and retention periods
The table below sets out the types of Personal Information Processed by Argus and the period of time that Argus will retain such Personal Information. Once this period expires and unless there is a valid reason for us to retain it, Personal Information in hardcopy paper form will be destroyed as confidential waste and Personal Information held in an electronic form will be erased from our systems.
|Types of Personal Information||Period retained|
|Business contact information:|
|36 months following last activity|
|Country of residence||36 months following last activity|
|Occupation/Profession||36 months following last activity|
|Geo-location data (IP address)||36 months following last activity|
|Services enquired about||36 months following last activity|
|Online data captured through Argus Content Platforms||36 months following last activity|
Other services purchased from us
|7 years from end of contract|
Other billing data
|7 years following delivery of contracted services|
|Health (Dietary/Disability)||7 years following delivery of contracted services|
Grounds on which we process your Personal Information
|Processing activity||Legal basis for Processing|
|Provision of Sites, and services: providing our Sites, or services; providing promotional items upon request; communicating with you, or your employer, in relation to those Sites, or services; performing our obligations, and protecting, exercising or enforcing our rights under our agreement(s) with you or your employer; ensuring that the Argus Content Platforms are presented in the best manner for you; offering you additional products and services provided by us or our third-party partners; and for any purpose connected with your or your employer’s agreement(s) with us, including the maintenance of a central database of customers.|
|Compliance checks: fulfilling our regulatory compliance obligations; ‘Know Your Client’ checks; confirming and verifying your identity; use of credit reference agencies; and screening against government and/or law enforcement agency sanctions lists and other legal restrictions.|
|Operating our business: administering our business activities; operating and managing our Sites, and our services; providing content to you; displaying advertising and other information to you; communicating and interacting with you through our Sites, or our services; notifying you of changes to any of our Sites, or our services; and providing customer service, including handling enquiries and complaints.|
|Communications and marketing: communicating with you through any means (including by email, telephone, text message, social media, post or in person) news and analysis that we believe may be of interest to you, subject always to obtaining your prior opt-in consent to the extent required under applicable law; telling you about changes to our services, the Argus Content Platforms and their functionality; providing you with information about other products and services we offer; keeping you informed about industry developments; notifying you of industry conferences, events and training courses; maintaining and updating your contact information where appropriate; and obtaining your prior, opt-in consent where required.|
|Management of IT systems: management and operation of our communications, IT and security systems; and audits (including security audits) and monitoring of such systems.|
|Health and safety: health and safety assessments and record keeping; providing a safe and secure environment at our premises; and compliance with related legal obligations.|
|Financial management: sales; finance; corporate audit; vendor management; and handling customer orders and billing.|
|Surveys: engaging with you for the purposes of obtaining your views on our Sites, or our services.|
|Security: physical security of our premises (including records of visits to our premises); CCTV recordings; and electronic security (including login records and access details).|
|Investigations: detecting, investigating and preventing breaches of policy, and criminal offences, in accordance with applicable law.|
|Legal proceedings: establishing, exercising and defending legal rights.|
|Legal compliance: compliance with our legal and regulatory obligations under applicable law.|
|Improving our Sites, and services: identifying issues with our Sites, or our services; planning improvements to our Sites, or our services; and creating new Sites, or services.|
|Fraud prevention: detecting, preventing and investigating fraud.|
* Where we refer to our “legitimate interest” as the basis for Processing your Personal Information, we will only seek to rely on our “legitimate interest” to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms.